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Design 5 min read

Designing for the grandmother on a $40 phone

A child's family isn't always mum and dad. We built multi-guardian profiles and a Simple view so the people who actually raise kids are never locked out by a clever interface.

July 11, 2026

Most school software assumes a family is two parents with smartphones and a shared email. Reality is a grandmother who is the primary caregiver, an uncle who pays the fees, a father who works abroad and just wants the photo from today. Design for the spreadsheet family and you lock out the real one.

If a feature needs a tooltip, it isn't finished โ€” it's hiding.

One child, many guardians

So a student in Valryon Edu has as many guardians as life requires, each with their own account and their own view. The primary caregiver sees the daily feed. The fee-payer sees the money. The grandparent gets Simple view: bigger type, the essentials, the pickup pass front and centre, nothing that needs explaining.

The pickup pass

The most-watched screen in the whole app is also the simplest โ€” a scannable pass that says "this is Amina, and I'm allowed to take her home." No menus, no settings, no onboarding. A grandmother at a noisy gate at 3pm doesn't need a product tour; she needs one big square that works.

We measure our design by the person furthest from a laptop. If it works for them, it works for everyone โ€” and the rest of the interface is just detail.

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